Terms of service

Welcome to Hush Looms. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our services.

1. General

These Terms apply to all visitors, customers, and users of the website.
We reserve the right to update, modify, or replace any part of these Terms at any time without prior notice.
Continued use of the website after changes means you accept those changes.

2. Products & Services

We strive to display product descriptions, images, and prices accurately.
Minor variations in color or appearance may occur due to screen settings or handmade nature of certain items.
We reserve the right to limit quantities or discontinue products at any time.

3. Pricing & Payments

All prices are listed in INR unless otherwise stated.
We accept secure online payments through trusted payment gateways.
Orders will only be processed after successful payment confirmation.
In case of pricing errors, we reserve the right to cancel or refuse any order.

4. Shipping & Delivery

Delivery timelines are estimated and may vary depending on location and courier services.
We are not responsible for delays caused by courier partners, weather conditions, or unforeseen circumstances.
Customers must provide accurate shipping information.

5. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.
Refund eligibility depends on product condition and verification.

6. User Responsibilities

You agree not to:

use the website for unlawful purposes
submit false or misleading information
interfere with website security or operations
copy, reproduce, or exploit website content without permission

7. Intellectual Property

All website content including logos, product images, text, graphics, and designs are the property of [Your Store Name].
Unauthorized use or reproduction is prohibited.

8. Limitation of Liability

We shall not be liable for indirect, incidental, or consequential damages arising from use of our website or products.
Our maximum liability shall not exceed the amount paid for the purchased product.

9. Privacy

Your use of the website is also governed by our Privacy Policy regarding collection and use of personal information.

10. Third-Party Services

We may use third-party services such as payment gateways, shipping partners, and analytics providers. We are not responsible for their policies or actions.

11. Order Cancellation

We reserve the right to cancel orders suspected of fraud, unauthorized transactions, or pricing errors.
Customers may request cancellation before the order is shipped.